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About the Position
Position Number: 80
Position Title: Tech Tutor
Organization Name: Stratford Public Library
Area(s) of Interest: Technology, Senior Services, Teaching/Tutoring
Position Description: Technology Tutors are onsite to provide one-on-one assistance to library customers with questions they may have about computers and technology. Assistance can range from using word processing software, email and social media applications, and cloud-based applications/tools such as Libby or Overdrive.

As Tech Tutors, volunteers may also assist with set-up and basic functions of a customer’s personal devices, including but not limited to, laptops,
e-readers, tablets, smart phones and digital cameras.

Tech Tutors also ensure that customers with differing technology skill levels are able to more effectively use the technology available in the library to download e-books and use all the interactive features of the library’s BiblioCommons platform.
Position Benefits: - hone your coaching/teaching skills
- add to your own knowledge base around technologies
- earn high school community service hours
- pride in helping someone to embrace technology
Training Details: -training is provided, with a particular emphasis on library on-line services
Position Qualifications: - intermediate or advanced knowledge of:
word processing software, email applications
social media sites and cloud based applications
smart devices, particularly iPads
computer peripherals, such as those using USB ports
-experience with and aptitude for:
training others
customer service
working with a variety of age groups and diverse skill levels
- current background/vulnerable sector check required (fee reimbursed by the library)
Time Commitment: Week Day Morning, Week Day Afternoon, Weekend Morning
Duration: Long Term (More than 6 months)
Time Detail: 2 hour shifts: morning shift from 10:30 to 12:30 and afternoon shift from 4:00 to 6:00
Min Age: 14
Ideal for: Individual, Youth
Location: 19 St Andrew St, Stratford, ON, Canada
Geographical Area(s): Stratford
Police Check: Yes
Accessibility: Wheelchair accessible washroom, Wheelchair Accessible Parking, Fully Accessible Workplace
Accessibility: heritage building - while accessible, some of the spaces are tight (e.g. washrooms and elevator)
How to Apply
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Email: Send an Email Message
How to Contact
Website: http://www.stratford.library.on.ca/volunteer
Contact: Kate Schillings
Phone: 5192710220 Ext. 122
Address: 19 St. Andrew Street Stratford, N5A 1A2



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